Shipping policy

At Prime Pet Care, we strive to deliver your orders quickly and efficiently. All orders are processed within 1–3 business days, and once shipped, delivery typically takes 7–12 business days.

Please note that delivery times may vary depending on your location, courier delays, customs processing, weather conditions, or high-demand periods. 

Tracking information will be provided once your order has been dispatched, where available. Please ensure that your shipping details are accurate at checkout, as we are not responsible for delays or delivery issues caused by incorrect address information.

 If you have any questions about your order or shipping, feel free to contact us for assistance.